User Terms

Effective Date: October 1, 2023


Welcome to Kupon (hereinafter referred to as "the Website"). Please carefully read the following User Terms before using the Website. By accessing the Website, you acknowledge that you have read, understood, and agreed to comply with the following terms and conditions. The terms "you" and "your" as used in these terms include (1) anyone who accesses the Kupon platform and (2) anyone who purchases services through the Kupon platform.


1. Amendment of Terms of Use

1.1 Kupon reserves the absolute right to modify or update these "Terms of Use" at any time and without prior notice. You should regularly review the latest version of the Terms of Use described herein. If Kupon modifies or updates these Terms of Use, the changed or revised content will be posted on this webpage, with the date of the most recent revision indicated at the bottom of this webpage.

2. Access to Services

3.  Kupon Platform and Content

4. Intellectual Property Rights


5. User-Submitted Data


6. User's Representations, Warranties, and Commitments

7. Account Registration and Security

8 Tickets, Vouchers, Fees, and Payments

9. Privacy Policy

10. Indemnity

11. Disclaimer and Limitation of Liability

12. Interaction with Third Parties

13. Termination

14. Other Provisions

If you wish to report any violations of these Terms of Use or have questions regarding these Terms of Use or the services, please contact us through the customer support system.


Seller Agreement Terms

1.   Scope of this Agreement

1.1 Kupon agrees to provide the following non-exclusive services ("the Services") to the Seller under the condition that the Seller complies with the terms and conditions of this Agreement:

(1) Posting the products or services provided by the Seller on this platform.

(2) Using the Kupon Seller Center.

(3) Other services provided to the Seller in accordance with Kupon's policies.

1.2   This platform, the Kupon Seller Center, and the services.

  1. Appearance and style: Kupon reserves the right to control the appearance and style of this platform and this service.

  2. Outsourcing or subcontracting: Kupon reserves the right to delegate or outsource any obligations under this contract to affiliated companies or any third-party service providers.

  3. Modification of the platform and/or Kupon Seller Center: The seller acknowledges and agrees that Kupon reserves the right to modify, upgrade, suspend, terminate, or remove, without prior notice, any information, features, services, or products of the platform and/or Kupon Seller Center, and Kupon shall not be liable to the seller for this unless otherwise specified in this contract or in a separate written agreement between the parties.

1.3   Seller's Use of the Platform.

  1. Kupon Policy: The seller acknowledges and agrees that the Kupon policy constitutes a part of this agreement, and the Kupon policy may be modified or updated at any time. The seller's continued use of this platform shall be deemed as acceptance of such modifications or updates. In the event of any conflict between the latest version of the Kupon policy and the terms of this agreement, the latest version of the Kupon policy shall prevail.

  2. Accuracy and Price Validity: The seller shall be solely responsible for the accuracy and validity of the product prices or any other information related to their products listed on this platform.

  3. Verification Code/Password
    Regarding the password (hereinafter referred to as 'Verification Code') used for verifying the seller's identity when logging into this platform or using any features on this platform, the seller agrees to:
    (a) Maintain the confidentiality of the Verification Code.
    (b) Ensure logging out of the account after each use.
    (c) Promptly notify Kupon in the event of suspected unauthorized use of the Verification Code or account or any breach of the confidentiality of the Verification Code.
    The seller agrees to take full responsibility for any actions taken on this platform using the Verification Code, whether or not authorized by the seller, and for any actions taken by Kupon in accordance with the instructions or actions related to the Verification Code in the aforementioned process.

1.4   Listing Items for Sale on this Platform

(1) With the seller's signing of this agreement as a prerequisite, Kupon agrees to list the seller's items for sale on this platform.

(2) Kupon reserves the right to refuse or suspend the listing of the seller's items on this platform based on its unilateral judgment when any of the following circumstances exist:

(a) Listing the item may not contribute to the diversification of product sales on this platform.

(b) The seller violates or is incapable of fulfilling the obligations under this agreement or the contracts established between the seller and buyers.

(c) Listing or selling the item violates Kupon's policies.

1.5 The relationship established between the seller and Kupon under this agreement is that of completely independent contracting parties, and there is no agency relationship between them.


2.   Fees

2.1 Seller acknowledges and agrees that Kupon may charge fees for specific services or features provided on this platform or the Kupon Seller Center (referred to as "Fee Services"). By using Fee Services, the seller agrees to pay Kupon the relevant fees as per Kupon's policy or any written agreement between the parties.

2.2   Unless otherwise specified, the seller shall bear any value-added tax arising from Fee Services.

2.3 The seller agrees that Kupon may deduct the fees for Fee Services and any applicable taxes directly from the payments made by buyers.


Online Sales and Supply of Goods

3.   Basis of Buyer Agreements

3.1 The seller agrees to sell and supply goods at all times in its own name and shall take all necessary steps and precautions to prevent its goods from being mistaken as Kupon's goods.

3.2 Contracts or agreements regarding the sale or purchase of goods are directly and solely established between the seller and the buyer. Kupon has no obligation to enter into any contracts regarding the sale or supply of goods with buyers, despite providing this platform.


4.   Buyer Agreements and Payment to the Seller

4.1 Orders generated through this platform are considered accepted by the seller.

4.2 The seller will receive details regarding the buyer's order, including the ordered goods and buyer information, through this platform and/or the Kupon Seller Center.

4.3 Any contracts or agreements (referred to as "Buyer Agreements") established between the buyer and seller through the buyer's orders shall comply with Kupon's policies.

4.4 Under this agreement, Kupon or its authorized agents or affiliated companies are entitled to act as agents to collect payments made by buyers on behalf of the seller.

4.5 Kupon shall pay the purchase amounts to the seller during the performance guarantee period as per Kupon's policy.


Performance of Buyer Agreements

5.   Seller's Obligations

The seller shall fulfill the obligations of Buyer Agreements in accordance with the terms of this agreement.


6.   Product Inventory

6.1 Proof and Sale Price: The seller shall provide information about the product's name, description, applicable warranty, and selling price, and shall submit a list of products and related information through this platform in accordance with Kupon's policy. The seller shall update the product list and related information on this platform at all times to ensure accuracy.


7.  Delivery and Refunds

7.1  Kupon Guarantee: 

The seller agrees that Kupon may retain the buyer's payment for buyer orders (referred to as "Purchase Amounts") until the buyer provides confirmation of payment, and Kupon shall not be liable to the seller or the buyer for this.

7.2  The seller acknowledges and agrees to bear any losses and liabilities resulting from its violation of the terms of this agreement or Buyer Agreements.


8.  Buyer Services

Unless otherwise stipulated in this agreement, Kupon is not responsible for post-sale services, debt collection, buyer inquiries, sales or technical support, repairs, or any other obligations or services related to goods sold through this platform.


General Provisions

9.  Buyer Personal Data

9.2  Without prior written consent from Kupon, the seller shall not disclose buyer data to any third party.

9.3  Upon termination of this agreement, the seller shall immediately destroy any retained or collected buyer data.

9.4 The seller warrants and undertakes to collect, disclose, use, and process buyer data only within the scope of this agreement's purpose. The seller shall be responsible for the actions of its subcontractors or service providers in collecting, disclosing, using, processing, or losing buyer data. The seller undertakes to compensate Kupon for losses incurred due to the seller's breach of this obligation or due to its intentional negligence in performing the obligation. The seller shall bear the costs or expenses incurred by the seller or its subcontractors or service providers in complying with this obligation.


10.  Guarantees

10.1  The seller guarantees that it has sufficient rights and/or permissions to sell the goods listed on this platform.

10.2  The seller guarantees that the goods listed on this platform, regardless of whether they are manufactured, assembled, produced, or provided by the seller, shall:

(1) Strictly comply with any product guarantees provided by the seller on this platform, as well as specifications, patterns, samples, performance standards, or other descriptions provided by the seller on this platform.

(2) Possess quality suitable for sale and satisfactory to customers.

(3) Comply with all applicable laws, regulations, rules, and orders.

10.3  Seller's Non-Infringement Guarantee:

(1) The goods listed on this platform by the seller do not violate any applicable laws or regulations and do not infringe on the rights of any third party, including intellectual property rights.

(2) Kupon shall not directly or indirectly infringe on the rights of any third party, including intellectual property rights, by advertising, marketing, or promoting the seller's goods through any means (whether on this platform or other media) or by using seller materials for advertising, marketing, or promoting the seller's goods.

(3) Seller materials are suitable for Kupon's use in advertising, marketing, or promoting the seller's goods (whether on this platform or other media), do not contain any defamatory or other content that violates applicable laws and regulations, and are complete, accurate, and reliable.

(4) The seller shall immediately notify Kupon and correct any errors or updates in seller materials that the seller becomes aware of.

(5) The seller owns or is authorized to use all rights related to the sale of goods, and hereby grants Kupon the non-revocable, non-exclusive, royalty-free, and transferable right to use such rights for the purpose of advertising, marketing, or promoting the seller's goods (whether on this platform or other media) within the scope of this agreement.

(6) The seller is unaware of any third-party claims of infringement related to the goods or any claims, demands, or legal actions related to the manufacture, sale, distribution, or use of the goods.

10.4 Other Seller Guarantees:

(1) The seller guarantees that it has sufficient rights and permissions to sign this agreement and Buyer Agreements, and the terms of this agreement are binding and enforceable against the seller.

(2) The seller warrants that the information provided by the seller to Kupon or provided to buyers through this platform is accurate, valid, and up-to-date.

(3) The seller has obtained any formal consents, waivers, approvals, authorizations, registrations, licenses, or declarations required to sign and perform this agreement and Buyer Agreements.

(4) All acts related to signing and performing this agreement and Buyer Agreements by the seller do not violate any applicable laws, regulations, rules, orders, judgments, injunctions, or other requirements of any court or administrative authority.

(5) The seller has obtained any formal consents, waivers, approvals, authorizations, registrations, licenses, or declarations required to enable Kupon to advertise, market, or promote the seller's goods (whether on this platform or other media) within the scope of this agreement.


11.  Responsibility Limitation and Exclusion

11.1 Kupon shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of use, loss of profits, and business interruption.

11.2  Kupon does not guarantee the security of data transmitted through this platform. Sellers understand and accept the risk that this platform may be breached by unauthorized third parties, and that information may be disclosed to such third parties in the name of the seller. Transmission through the internet and email may also be subject to interference, interruption, delay, and incorrect data transmission due to network traffic and the public nature of the internet.

11.3  Kupon is not responsible for or does not guarantee buyer compliance with buyer contracts. Sellers commit not to take any legal action against Kupon or its affiliated companies, directors, senior executives, employees, contractors, or agents for any reason related to buyer orders or buyer contracts, and hereby waive any right to take legal action. Sellers are aware that, except as otherwise expressly provided on this platform, Kupon has no obligation regarding the sale, supply, and purchase of goods on this platform.

11.4  Sellers are aware and agree that user identity verification on the internet is often difficult to confirm. In this regard, sellers accept the risk of engaging in internet activities involving fraud or false identity (including but not limited to impersonation of others).

Kupon does not:
(1) Guarantee and/or confirm the identity claimed by each buyer.

(2) Guarantee that buyers have not abused verification codes or complied with all relevant regulations for using this platform.

(3) Assume any liability related to disputes over buyer identity.


12.  Termination

12.1 Kupon may immediately terminate the seller's account upon the occurrence of any of the following reasons, without affecting other rights enjoyed by Kupon under applicable laws or this agreement.

12.2  Termination reasons:

(1) The seller violates any representation or warranty under this agreement.

(3) The seller decides to liquidate or dissolve according to the orders of a competent court.

(4) Administrative authorities appoint administrators for the seller's assets, or secured creditors take over or sell any of the seller's assets.

(5) The seller reaches a debt agreement with its creditors or takes measures to oppose its creditors, such as applying for suspension of disposal to a competent court.

(6) The seller ceases or declares the cessation of its operations.

(7) Kupon reasonably believes that any of the above reasons will occur and notifies the seller.

12.3  Termination Consequences

Upon the termination of this agreement for any reason:
(1) All fees or payments owed by the seller (whether or not invoiced by Kupon) shall be deemed due.

(2) Kupon has the right to immediately block the seller's use of this platform and/or the Kupon Seller Center, or remove the seller's materials from this platform, or cease accepting any buyer orders referred by the seller.